What is fusing and fused glass?

Glass fusing is an old technique first invented hundreds of years ago - the origin glass-shaping technique referred to as "fusing" was invented and originally used by Egyptians. Many types of glass or other suitable materials are used in the fusing process to create designs & shapes which are cut to size & then arranged & sometimes stacked while the glass is cold. The designs are then placed carefully in a kiln, which is slowly fired up to temperatures in the range of 900 - 1400 degrees Fahrenheit. At these high temperature's the glass turns to the consistency of toffee and the separate pieces of glass and materials will be fused together.

The next stage is to carefully anneal and slowly reduce the temperature of the kiln (the cooling phase). At the final phase you have a single piece of fused glass with the coloured glass design embedded. The next stage would be to slump the single piece of coloured and patterned fused glass into various shapes to form, for example, bowl's plate's coasters and many more works of art.

Please note: Deborah does not use plaster molds. She hand carves each mold from a formulated kiln paper, which then brakes down in the firing process. Even though she can replicate designs each one will have it's own unique qualities because of Deborah's methods.

 

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Terms and conditions.

Orders

When we receive your order it will be carefully packaged so it reaches you in perfect condition.

We aim to get your order to you within 5 days.

If you have a last minute gift to send, please call and request next day delivery. There is a small additional charge for this service which will be quoted to you prior to payment.    

The cut off time for this service is 2pm.  

We can also include a personalised gift card with your order and post onto the recipient - please give card inscription details and address on ordering.

Worldwide orders

Worldwide orders are invited with pleasure. We ship all over the world, America is a one of the most popular destinations for SZ designs.

Please email the item your interested in and we will invoice you within 24hrs. Your invoice will inc additional charges for worldwide destinations - but we do keep our p+p charges to a minimum. Thank you.

Commissions and large orders .....p+p will be quoted prior to payment.

We have a 100% record of our items reaching our customers in perfect order.

What if my item arrives broken?

SZ will, with proof of breakage, replace any broken items within 10-14days. We aim to give 100% customer satisfaction.

Wall art/sculptures...How can I mount them, and what with?

We always enclose an advice sheet with our work, giving care details as well as mounting tips. All canvases are ready to hang.

We can provide professional chrome stand-offs or clips with our work, but if you would like to display our work in any other way please do so but we do not take any responsibility for breakage's.

Remember, although our glass goes through a long computer controlled annealing process it is art glass, & NOT toughened and care must be taken. Although some designs can be toughened, so please ask for details.

Payment

Payment is easy & simple with PAYPAL, which anyone can use & is a secure site. You do not have to be a member. We also accept cash or cheques, which when cleared your order will be shipped.

Commissions

We will be happy to discuss your designs and answer any queries you may have to ensure that we provide you the best service and to ensure that you receive a beautiful piece of handmade glassware. Please call or e-mail with your request.

Trade information Outlets & Fairs.

We are always interested in attending Design /Art fairs when possible, please contact with details via e-mail thank you. Outlets interested in Silver Zebra are welcome, we give a 1st class service as well as a competitive pricing structure. Call or e-mail to discuss stocking SZ designs.

Returns

In the unlikely event you are not happy with your purchase please contact us within 7 working days. You will be requested to return your purchase in the same condition as you bought it.

Note: Sorry but we do not pay for return postage.

This does not affect your statutory rights

The Silver Zebra aims to give 100% customer satisfaction. We pride ourselves on our reputation.